Are you one of the many frequent online shoppers who has ordered an item using FAN Courier?
If so, you may be wondering who FAN Courier is, where they operate, and how to track your package.
It can be frustrating to not know where your package is or when it will arrive. You may have concerns about whether your FAN Courier package is lost or delayed, or you may just want to know when to expect it so you can plan your day.
That's why FAN offer an easy-to-use tracking tool. In this article, we'll cover everything you need to know about FAN Courier tracking, including the most common tracking statuses and FAQs.
Who is FAN Courier?
FAN Courier is one of the largest courier and logistics services providers in Romania, operating since 1998. It was founded by Felix Patrascanu, Adrian Mihai, and Neculai Mihai, to offer fast, reliable, and cost-effective delivery services.
From one customer per week when they started the business, today FAN Courier serves more than 55,000 customers every day, with a strong reputation for exceptional customer service.
One of the main advantages of using FAN Courier is their extensive coverage area. They offer fast and reliable delivery services to almost every corner of Romania, making it easy for customers to send and receive packages.
Plus, their online tracking system makes it easy for customers to keep track of their packages in real-time.
FAN Courier tracking guide
FAN Courier tracking is a simple and straightforward process. When you place an order with a merchant or seller who uses FAN, they will send you a tracking number in a confirmation email.
This number is unique to your package and can be used to track its progress from the moment it is shipped until it is delivered to your doorstep.
How to track FAN Courier
FAN offers several ways for you to track packages, including an online tracking tool, or as an app to download on iOS or Android for real-time status updates.
Whichever method you choose, you can find the status of your delivery, including estimated delivery time and location by using the tool and searching your FAN Courier tracking number.
FAN Courier also offers SMS and email notifications to keep you informed of your package's progress. You can opt-in to get notifications for when FAN ship your package, when it is out for delivery, and when FAN delivers it.
Tracking FAN Courier on the website
To track your package using FAN Courier's website, go to their homepage and click on the "Track & Trace" tab.
Enter your tracking number in the field, and click "Track". You will find a page that displays the current status of your package and its expected delivery date.
Tracking FAN Courier by app
FAN Courier also offers a mobile app that you can download from the App Store or Google Play.
Once you've downloaded the app, log in using your FAN Courier account details to track your package and get real-time updates on its location and delivery status.
FAN Courier tracking pros and cons
Overall, our research found that customers are generally satisfied with FAN Courier's tracking services.
Many customers appreciate the real-time updates and notifications, which make it easy to keep track of their packages. Some customers have reported occasional delays or issues with deliveries ending at 5 pm, but these seem to be rare.
Another thing to consider for those outside of Romaina is that FAN Courier has limited international coverage.
If you have any questions or concerns about your package, you can contact FAN Courier's customer service team by phone, email, or live chat.
Their customer service reps are available from Monday to Friday between 9 am and 5 pm (local time) to help you with any issues you may have.
Lost FAN Courier tracking number
If you've misplaced your FAN Courier tracking number, no worries! You can easily find it by following these steps:
Firstly, head over to the FAN Courier website and access the self AWB section. After logging into your account, simply navigate to the current orders page and you'll find your order along with its tracking number.
If you don't have a FAN Courier account, you can open one with the email address associated with the package and a few other details, such as the address. Just make sure that all of your details match the FAN Courier records to resolve the issue.
If you still can't find your tracking number, don't worry, you can contact the seller and ask them to resend it.
To avoid this issue in the future, make sure to save your FAN Courier tracking number when the seller sends you the confirmation email with all the details.
Solving FAN Courier tracking issues
Here's why you can’t track your FAN Courier package, why it isn't moving, and what you can do about it.
Why you can’t track FAN Courier
There are a few reasons why you can't track FAN Courier.
Firstly, you may be trying to check the status too early. The system may not have updated yet as the courier just picked up your package.
However, if your package has been in the courier's possession for a while and it still doesn't show up when you enter your tracking information, there may be an issue.
Also make sure to double-check that you enter your tracking number correctly. The best way to track your package is to copy and paste the tracking number from your email confrmation directly into the tracking tool's search box.
Contact the seller for help if your package tracking status is unavailable after a few days.
Why FAN Courier tracking is not updating
If you have your tracking information but notice that your FAN Courier package has not updated its status or moved in a while, you may be worried about it.
When a package is not moving, its status may display 'Pending' or 'In Transit.' The most likely reasons that is not updating or moving include it being lost, the package scan being incorrect, or it being held up at customs.
FAN Courier typically resolves most of these issues within a few hours. However, if your package's tracking status is unavailable after a few days, you can contact the seller for help.
FAN Courier tracking status explained
FAN Courier offers five tracking statuses, which are:
- Order Received: This status means that FAN Courier has received your package and is preparing it for shipment.
- In Transit: This status means that your package is on its way to its destination.
- Out for Delivery: This status means that your package is out for delivery and will be delivered to you soon.
- Delivered: This status means that your package has been delivered to the recipient.
- Failed Attempt: This status means that the delivery attempt failed due to an incorrect address, no one available to receive the package, or other reasons.
Many FAN Courier customers have reported 'In Transit' and 'Pending' as the most confusing tracking statuses. Let's take a closer look at what they mean:
In transit
This status means that your package is on its way to the destination and is moving through the courier's network.
While this status may cause some confusion as it doesn't provide detailed information on the package's location, it usually indicates that the package is in the process of being delivered.
Why FAN Courier is still in transit
If your package status says ‘In Transit’, it could mean several things. However, it likely means your package is on the way and just going through the system.
For the most part, the status ‘In Transit’ is a good thing, as it means your package has successfully entered the FAN Courier shipment tracking system and is on its way to its destination.
How long FAN Courier can stay in transit
According to FAN Courier policies, a package scan stay in transit for upto one week, and for Express Local deliveries, the transit time is between six and 24 hours.
Pending
This status typically appears when the courier has received the shipping information, but FAN has not yet picked up the package or scanned into the system.
A 'Pending' status can also appear when the package is in transit and has yet to reach the next scanning point.
Why FAN Courier may be pending
There are a couple of reasons why your package may be in a pending status with FAN Courier.
First, it could be that Fan are waiting to enter the package into their tracking system from the seller.
Another possible reason is that your package did not meet specific FAN Courier requirements, such as the package's weight, substance, or packaging method, and may be on its way back to the sender. The seller should contact you if this is the case.
FAN Courier delivery times
Knowing the delivery times for your package is crucial to make sure that you receive it in good time. FAN Courier typically delivers packages during normal business hours, usually between 9 am and 5 pm, Monday through Friday.
However, delivery times may vary depending on your location and the courier's delivery schedule.
It's essential to keep in mind that unforeseen circumstances such as traffic, weather conditions, or unexpected delays in the courier's network may affect the delivery time.
Therefore, it's always best to keep track of your package's tracking information to stay updated on its estimated delivery time and make arrangements accordingly.
Additionally, FAN Courier may offer options for scheduled or expedited deliveries, which give more flexibility for your package's delivery time.
International FAN Courier delivery times
International deliveries often work slightly differently, but, generally, you can expect international FAN Courier deliveries to arrive between 8 am and 7 pm.
Expect international FAN Courier deliveries to arrive between 8 am and 7 pm.
Lost and missed FAN Courier deliveries
A missed or lost FAN Courier delivery can be a frustrating experience. The actions taken will depend on who is at fault for the miscommunication and where your package is located.
Here are the most common scenarios and courses of action to take:
- Missed delivery: If you missed the delivery, FAN Courier will typically leave a notice or attempt to contact you to reschedule the delivery. In some cases, you maypick up the package at a nearby FAN Courier office.
- Lost package: If your FAN Courier package is lost, you will likely receive communication from FAN Courier or the sender for help, or a refund.
If you have any concerns or questions about a missed or lost delivery, it's always best to reach out to the sender or FAN Courier's customer service team for help.
How to prevent lost FAN Courier deliveries
As a recipient of a FAN Courier package, there are several things you can do to prevent lost deliveries and ensure that your package arrives safely:
- Give accurate and complete address information: Make sure to give your complete and accurate delivery address, including any specific instructions or landmarks that may help the courier locate your address more easily.
- Track your package: Use FAN Courier's tracking system to keep track of your package's delivery status and estimated delivery time. This will help you be available to collect the package and reduce the risk of it being lost, stolen, or returned to the sender.
- Be available for delivery: Make sure that someone is available to receive the package at the delivery address during the estimated delivery time. You can also opt for signature confirmation so that the package is received by the intended recipient.
- Communicate with the courier: If you have any specific delivery instructions or requests, such as leaving the package with a neighbor or leaving it at a specific location, communicate this with the courier beforehand.
By following these tips, you can reduce the risk of lost deliveries so your package arrives safely and securely.
FAN Courier tracking FAQs
Here are some frequently asked questions about FAN Courier tracking and delivery to help you find your package and estimate its delivery time.
Will FAN Courier hold a package?
If you missed your delivery or the package was lost, FAN typically keep it for about seven calendar days before returning it to the sender.
How long does FAN Courier tracking take to update?
FAN Courier tracking typically updates within a few hours of the seller shipping your your package. However, there may be occasional delays in updating the status, especially if your package is in transit to a remote location.
What is FAN Courier's return policy?
FAN Courier's return policy varies depending on the merchant or seller you placed an order with. You should check with the merchant or seller to see what their return policy is and whether FAN Courier offers return shipping services.
Is FAN Courier delivery fast?
Yes, it is one of the fastest delivery services available. Express local deliveries can be at your door in as little as two hours. International deliveries can be completed in less than 24 hours or up to a few days.
International deliveries usually take longer as they need more transportation by both land and air to reach their destination. However, the farther the distance, the longer it will take for the package to reach its destination.
Can I track FAN Courier by address?
You cannot track FAN Courier by address. To track your package with FAN Courier, you will need to have your unique tracking number from the sender or merchant.
If you do not have your FAN Courier tracking number, contact the sender or merchant for help.
FAN Courier tracking conclusion
FAN Courier is a leading courier and logistics service provider in Romania, delivering packages fast, reliably, and cost-effectively to customers nationwide.
With their online tracking system, you can get real-time updates on your package's status, allowing you to easily track its location and delivery status.
Thanks to their exceptional customer service and user-friendly tracking system, it's no surprise that FAN Courier is a top choice for online shoppers in Romania.
FAQs
How can I check the status of my package? ›
- Look for the USPS tracking data for a package. ...
- Enter the tracking number into the box.
- Select the USPS option when choosing a carrier. ...
- Click the Track My Package button.
There are a few reasons that the tracking is not up-to-date and you can't find your package. If you're waiting on a shipment, perhaps it has not yet been picked up and scanned, or the pickup driver forgot to do the initial scan.
How do I track a package with a tracking number? ›Enter the USPS tracking number (to find it, simply look at the bottom of a shipping label) in the search bar; do not include any dashes or spaces. Click on “Check Status”. View the scan history and status information of your package.
Which courier tracking number is 12 digit? ›FedEx has a powerful advanced information system where we upload data about your shipment as it moves through our network. All you need is the 12-digit package tracking number.
How do I know if my package is out for delivery? ›The 'out for delivery' status generally appears after the package has been sorted at the local post office and is en route to its final destination. Depending on the delivery company, you may also see an 'in transit' status before your package reaches the 'out for delivery' stage.
How do you tell if a package is coming to you? ›Informed Delivery is a free service from USPS that shows you preview images of incoming mail, as well as status updates about your incoming and outbound packages. You can see those notifications in a morning Daily Digest email, or at any time via the dashboard from your phone, computer, or the USPS Mobile® app.
What happens if tracking number doesn't work? ›Why can't I locate my parcel with the tracking number? When the tracking number cannot locate the parcel, it does not necessarily imply that the package is lost. It may only mean that the courier did not scan the barcode or that the tracking information online has yet not been updated the information.
How long does a tracking number take to work? ›Customers are usually advised to allow up to 24 hours for their shipment's UPS tracking number to be logged by the carrier.
Can a tracking number be fake? ›Every tracking number is unique and should match the one you received in a confirmation email. If it doesn't appear in a search, it's a bogus number. Your delivery date was earlier than when you placed an order. USPS scams can involve real tracking numbers.
What is a tracking ID? ›Definition. An identification with which to address an event handler so that an external or internal message can be sent to it. Example. Examples of tracking IDs are a container number or a shipment number.
Where do I find my courier tracking number? ›
The professional courier tracking number consists of a 7-11 digit tracking number which is printed on the slip that you have received at the time of booking the parcel for delivery. This number is provided by the professional courier agents.
What is a 22 digit tracking number? ›Whenever you post a package, the post office workers assign a number to that order, that number is called USPS Tracking Number. It is also known as label or article number. USPS tracking number is usually a 22-digit number. The number of digits may vary depending on the service you are using.
Which courier has 7-digit tracking number? ›DHL Global Forwarding
7-digit numerical only. Starts with 1 number, followed by 2 letters and 4 to 6 numbers. Starts with 3 to 4 letters. Starts with 3-digit carrier code, followed by dash (-), followed by the 8-digit masterbill number.
What is a tracking number? Tracking number or tracking code is a unique number assigned to each package, which allows you to monitor the movement of the parcel between the countries or even inside one country. Tracking numbers can be international or traceable only within the country of the sender.
What do carrier tracking numbers start with? ›Shipments sent from the U.S. have tracking numbers that start with GM followed by 15–21 digits.
How long is too long to wait for a package? ›If you've waited longer than five days for the First class and priority mails and more than two weeks for the other mail classes, then something is amiss. Contact your Courier and inform them your USPS package is not moving or is stuck in transit.
How long is a shipment out with courier for delivery? ›It means that a package has reached a shipping transit point near the recipient and been loaded on a truck headed toward its final delivery destination. In most cases, once a package is marked as 'out for delivery', it will arrive later that day.
How late can a package go out for delivery? ›How Late Do Most Mail Carriers Work? Most mail carriers deliver packages between 6 am to 8 pm Though every single mail carrier is different, making it is critical to understand what the individual timings are for each and every single carrier. Let us find out how late do different carriers deliver.
Can I get my package before its delivered? ›You can request that the destination Post Office hold the item for you or have it returned to sender. Verify that your shipment is eligible for Package Intercept. If eligible, you can submit your request online after logging in with your USPS.com account.
Can I see if I have a package coming without a tracking number? ›If you don't have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number.
Can you get your package before delivery? ›
And that's why the USPS has instituted two different options when you want to get your hands on a package before USPS delivers it to you. You can either go with a package intercept or you can go with a package hold.
How long does a tracking number take to update? ›The USPS typically updates your status within 24-48 hours. When tracking your package, you should have your tracking information ready.
Why didn't I get a tracking number for my package? ›It is possible that you did not receive a tracking number because your item does not come with one. Such items include: Postcards. First-Class Mail letters and flats.
Why didn't I get a tracking number with my order? ›The tracking number may be missing because the courier company did not provide you with one. Contact the courier company for more details. The logistics provider assigned a different tracking number for the shipment than the one that was initially sent – Check with the courier company.
What happens if USPS never scanned my package? ›If there are no delivery scans in our system, and you know the package was delivered, the sender can request a refund for the USPS Tracking® fee (but not the postage).
How many digits should a tracking number have? ›Formats. Tracking numbers consist of letters and numbers typically between 8 and 40 characters long sometimes with spaces or hyphens between groupings of characters. When shown on a receipt after shipping a package the tracking number is usually close to the barcode.
Why hasn t USPS scanned my package? ›There are a few reasons why your package status may not be updated right away: If you drop your package off after hours, USPS or UPS won't scan it in until the next day. It's in queue at a USPS or UPS facility. The postal workers or UPS workers scanning packages simply didn't get to it that day.
What does a valid tracking number look like? ›The most common tracking number format is 20 digits or a combination of 13 alphabetic and numeric characters, usually starting with 2 alphabets, following by 9 digits, and ending with "US". Some other less common formats may also exist, such as 10 digits.
How do I know if a delivery company is legit? ›- Check spelling and grammar. ...
- Check for a business address and landline number. ...
- Check for a Privacy Policy. ...
- Check for a company number. ...
- Check the WHOIS database.
Here's what USPS tracking numbers look like: USPS Tracking: 9400 1000 0000 0000 0000 00. Priority Mail: 9205 5000 0000 0000 0000 00. Certified Mail: 9407 3000 0000 0000 0000 00.
Which courier has 9 digit tracking number? ›
TNT Shipment Tracking
Customers can track their consignments by entering the 8-digit or 9-digit consignment number, or the consignment reference.
To track your item, you will need the reference number found on your Post Office receipt. This may be called a barcode or a reference. The reference number is between 9 and 27 characters long .
How do I create a tracking code? ›- Navigate to your Analytics Tools. ...
- Open the Tracking URL Builder. ...
- Open the Tracking URL form to create a new UTM code. ...
- Fill in each attribute of your UTM code and click "Create." ...
- Use the shortened link in your marketing campaign.
- Measure your success.
Tracking domestic and international shipments → DHL Parcel. 11 digits: eg. 15467388748, JJD: eg.
Which courier has 10 digit tracking number? ›DHL Express tracking number will have a 10-digit numeric beginning with 000, JJD01, JJD00, JVGL, or a similar variation.
What carrier uses an 8 digit tracking number? ›DHL Global Forwarding
Starts with 3-digit carrier code, followed by hyphen (-), followed by the 8-digit masterbill number.
There are a variety of ways that you can track your India Post parcel. One of the ways is through the India Post SMS service. All you have to do for this is to type and send the India Post tracking number, usually has 13-digits, via SMS on 166 or 51969.
What tracking number starts with 420? ›The barcode begins with a “420” followed by the 5 digit ZIP of the destination. You don't actually see these two numbers in the human readable data below the barcode (see Figure 2), but they are part of the barcode itself. The prefix is use to route the package in the USPS main plants.
Which courier has 16 digit tracking number? ›You can track your Yun Express shipment anywhere in the world. Their tracking numbers usually start with "YT," and there are 16 digits following those letters.
Which courier has 15 digit tracking number? ›The UPS tracking numbers that don't start like this are tracking numbers for Air Shipping Documents and International Air Waybills. FedEx Express tracking numbers are usually composed of 12 tracking number digits and FedEx Ground tracking numbers are composed of 15 digits.
What carrier has a 15 digit tracking number? ›
FedEx: FedEx's standard Ground and Express packages usually have 12- to 15-digit tracking numbers. Less common services may use longer numbers, and you might find master FedEx tracking numbers to multi-piece shipments. DHL: Tracking numbers for DHL packages vary quite a bit from service to service.
Who uses 18 digit tracking numbers? ›United States Postal Service Delivery Confirmation Number: a 22-34 numerical identifier assigned by the US Postal Service when Delivery Confirmation is requested. Sequence Number (MMS/MMI Number): an 18-digit number assigned internally by UPS Mail Innovations or UPS WorldShip.
What is an example of a tracking ID? ›Examples of tracking IDs are a container number or a shipment number.
What do the first 4 digits of a tracking number mean? ›Every tracking number's first four or five digits indicate the service code. These numbers hint at the mail service you use to ship that particular item. There are over a hundred service codes that denote all the USPS mail services. Below are some: Service.
What carrier has a 13 digit tracking number? ›USPS Priority Mail International Tracking
The tracking number of USPS Priority Mail International contains 13 digits with the first two letters following the format of EMS, followed by a 9-digit number, and ending with "US".
Go to the USPS Tracking page and enter the USPS tracking number on the mailing label or receipt. You should be able to view the history and current location of your USPS package.
Can I track my package when its out for delivery? ›Tracking a shipment that is out for delivery
To track a shipment that's out for delivery, you need to work with a shipping carrier or third-party logistics provider who provides an online portal or app you can use to see status updates.
While there is no such option as USPS tracking by address, you may use the Informed Delivery service as an alternative way to receive the tracking information.
What time will USPS deliver my package? ›All deliveries should be made by 5:00 p.m. local time Monday through Saturday. Unusual circumstances (such as traffic, staffing fluctuations, severe weather, natural disaster, changes in carrier route, etc.) can cause deliveries to be made after this time.
How long does a package stay at a USPS facility? ›
As with most carriers, there is no set time frame a package must stay at a USPS facility. In most cases, though, packages spend 1-2 days at a regional USPS facility before they're transported to the next destination.
Can the post office look up a package without tracking number? ›If you do not have the tracking number, you can still file a Missing Mail request, and USPS will do what they can to locate the parcel. However, it is harder for them without a tracking number.
Does in transit mean it will be delivered today? ›So, what does this really mean? The shipping status “In Transit” indicates that the courier company has picked up the package and your shipment is now on its way to arriving at the shipping address. This does not mean the shipment is en route to its final destination in a plane or delivery truck.
Can the USPS open my package? ›If there is probable cause to believe the contents of a First-Class letter or parcel violate federal law, Postal Inspectors can obtain a search warrant to open the mail piece. Other classes of mail do not contain private correspondence and therefore may be opened without a warrant.
What happens if USPS package didn't arrive on expected delivery date? ›Why can I request a refund? USPS has a money-back guarantee for all Priority Mail Express packages. These packages should be delivered within two days and by 6:00pm local time at the recipient's address. If your shipment is not delivered by the label's Scheduled Delivery Date, you can request a postage refund.
Does USPS pay for lost packages? ›What does a USPS Claim cover? If your delivery were insured, USPS's claim process would cover the costs of shipping and the package value, up to the amount specified. If you did not have insurance, but a Missing Mail Search determined your delivery is lost or damaged, a claim will cover the cost of shipping.
Can you track a package with name and address USPS? ›No. Although you can use your address via USPS Informed Delivery, you cannot use your name to determine the status of your parcels. This is why keeping your tracking number safe or using the Informed Delivery is ideal.
Why is my USPS package not trackable? ›USPS has a tracking number for each shipment, so you must use the correct number. If the problem persists, there may be a problem on the carrier's end. Missing Mail Search Requests will sometimes result in an update to tracking scans, but it's always best to contact your local post office for an update.
Can someone send me a package without my address? ›When using postal services, you can mail something without a return address, whether sending a package or an envelope. However, courier companies will not allow you to send a box with the sender's details missing.